Durable Outdoor LED Video Wall Featuring Seamless Installation and Superior Visual Performance for Stadiums Concerts and Public Spaces

Q1. What's your MOQ? Can I place a small order for the first time?
A: Yes, we accept small trial orders for new customers. The larger the order quantity, the better the price we can offer.

Q2. Can I request samples for testing before placing a formal order?
A: Yes, samples are warmly welcome for evaluation.

Q3. What payment terms do you accept?
A: For mass orders, we usually accept L/C or T/T. For samples, we accept PayPal.

Q4. How long is your product warranty?
A: Most of our products come with a 3-year warranty, while our commercial lights have a 2-year warranty.

Q5. Do you accept ODM or OEM orders?
A: Yes, both ODM and OEM orders are accepted.

Q6. What is the ordering process for lighting products?
A: The process is as follows:

1. You share your requirements or application.

2. We provide a quote based on your needs or our recommendations.

3. You confirm the samples and place a deposit for the formal order.

4. We arrange production.

Q7. Which markets do your lighting products sell best in?
A: Our Pixel products are very popular in Europe, South America, and Australia.

Q8. How soon can I get a price quote?
A: We typically provide a quote within 24 hours after receiving your inquiry. For urgent requests, please email or contact us directly, and we will respond as quickly as possible.

Q9. What is the warranty policy?
A: We offer a 2-year warranty and will prepare sufficient spare parts for you. If any parts are damaged, they can be replaced promptly to avoid affecting your use.

Q10. Can you make LED displays in any size?
A: Not exactly. The size is determined by the LED module and cabinet dimensions. For example, for a rental outdoor LED display, the smallest unit size is 500×1000mm.

Q11. How are the products shipped?
A: The display can be shipped by air or sea. We recommend sea freight as it is more economical.